Terms & Conditions
By placing your order, you agree to the following terms and conditions:
All Sales Are Final:
Due to the fact that we cannot control what happens to the wood after it leaves our facility, we cannot and will not be held liable in any way for any changes that may occur in the purchased material; therefore, all sales are final. It is your responsibility to inspect your item upon pickup or delivery. We will not accept returns. All photos on our website were taken immediately after the wash-down process. This is when we wash all of the sawdust off of the lumber so the grain can be seen clearly, in order to get a better view of what you are purchasing. After this process, the items are put into dry storage to continue the drying process. As the lumber begins to dry, the grain pattern may not look as detailed as the photos depict, but after your finished work is done and a sealer/clear coat is applied, the grain patterns are generally even more pronounced than what is shown in our initial pictures. All items are sold as is and unfinished, so you can customize the piece to your liking.
Drying:
We air dry all of our lumber. All of our products are dry/semi-dry, and the moisture content may vary depending on several factors such as: how long it has been since the logs were cut from the tree, weather conditions, amount of time lapsed since the lumber was cut to usable material form, and how/where it was stored. We do not take moisture readings for liability purposes; however, customers are welcome to take their own readings with their own devices prior to taking possession of purchased items.
Pickup and Delivery:
Pickup: You may pick up your items during business hours: Monday - Friday from 8am - 4pm and Saturday from 9am - 4pm (we do close for lunch from Noon - 1:00 pm daily) at our location, 3332 County Road 3198 E, Mt. Enterprise, TX 75681. Items must be picked up within 7 days of purchase, or we will refund your order, less a 25% restocking fee. When you pick up at our facility, we are not responsible for any accidents or injuries sustained while on our property.
Delivery: If you order exceeds $2,000.00, can fit onto a gooseneck trailer, and is within 4 hours driving distance from our location, we can get you a quote from an independent driver who may be able to assist with the delivery of your items. Please call or text us at (936) 615-0246, and we will request a quote from them on your behalf. All we need is the SKU# of the item(s) you need delivered, along with your full drop-off address. Some restrictions do apply. Delivery charges are paid separately and are non-refundable.
NOTICE: If an order is placed on the website and the delivery area does not fall within the listed parameters, your order will be cancelled and you will receive a full refund, minus the 3.5% credit card processing fee which is no longer able to be refunded to us.
All Sales Are Final:
Due to the fact that we cannot control what happens to the wood after it leaves our facility, we cannot and will not be held liable in any way for any changes that may occur in the purchased material; therefore, all sales are final. It is your responsibility to inspect your item upon pickup or delivery. We will not accept returns. All photos on our website were taken immediately after the wash-down process. This is when we wash all of the sawdust off of the lumber so the grain can be seen clearly, in order to get a better view of what you are purchasing. After this process, the items are put into dry storage to continue the drying process. As the lumber begins to dry, the grain pattern may not look as detailed as the photos depict, but after your finished work is done and a sealer/clear coat is applied, the grain patterns are generally even more pronounced than what is shown in our initial pictures. All items are sold as is and unfinished, so you can customize the piece to your liking.
Drying:
We air dry all of our lumber. All of our products are dry/semi-dry, and the moisture content may vary depending on several factors such as: how long it has been since the logs were cut from the tree, weather conditions, amount of time lapsed since the lumber was cut to usable material form, and how/where it was stored. We do not take moisture readings for liability purposes; however, customers are welcome to take their own readings with their own devices prior to taking possession of purchased items.
Pickup and Delivery:
Pickup: You may pick up your items during business hours: Monday - Friday from 8am - 4pm and Saturday from 9am - 4pm (we do close for lunch from Noon - 1:00 pm daily) at our location, 3332 County Road 3198 E, Mt. Enterprise, TX 75681. Items must be picked up within 7 days of purchase, or we will refund your order, less a 25% restocking fee. When you pick up at our facility, we are not responsible for any accidents or injuries sustained while on our property.
Delivery: If you order exceeds $2,000.00, can fit onto a gooseneck trailer, and is within 4 hours driving distance from our location, we can get you a quote from an independent driver who may be able to assist with the delivery of your items. Please call or text us at (936) 615-0246, and we will request a quote from them on your behalf. All we need is the SKU# of the item(s) you need delivered, along with your full drop-off address. Some restrictions do apply. Delivery charges are paid separately and are non-refundable.
NOTICE: If an order is placed on the website and the delivery area does not fall within the listed parameters, your order will be cancelled and you will receive a full refund, minus the 3.5% credit card processing fee which is no longer able to be refunded to us.
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Runquist Sawmill Services
Copyright © 2022
Copyright © 2022